Business analysis, system design, project management, training, development, Office 365, Sharepoint, intranets, team collaboration
Gavin Morgan, Consultant
"Making your IT solutions happen"
Independent IT Consultant working for global companies on Office 365, SharePoint, intranets and large roll out projects. I take a friendly, personable and yet focused approach and my experience covers all aspects of the project life-cycle. Skills include project planning, system analysis, scoping and designing solutions, liaising with developers, briefing support teams, technical writing, managing training and ensuring the business objectives are achieved. In all aspects of my work I take pride in clear communications, proper training and thorough documentation.
APPROACH
DEFINING YOUR GOAL
Every project must have clarity of purpose. The most important and often hardest part is properly defining what a team or project is trying to achieve. With careful listening and focused discussion I can help you get to the heart of the problem
PLANNING
There are many elements to an IT project - engagement, communications, development, training and support. These can overlap but with careful planning we can not only get things right but avoid duplication of effort
DESIGN & DEVELOPMENT
Whether a solution is "out of the box" or custom built, processes and IT features will need to be designed. Coded features are developed by trusted partners with whom I have worked for many years
DOCUMENTATION
Documenting the design and processes is an important part of all my projects. Information is needed for training, communications and support so it is crucial to capture it
TRAINING
With over ten years in training and user adoption I can help design you a training programme. Working directly with the business or through in-house trainers I can draw on a range of customised approaches to ensure staff build confidence in your solution
SUPPORT
Long term support is essential to give teams confidence. Not only do I maintain links with clients but I work with support teams to ensure there is a proper handover and independent support on site
CLIENTS
BP
SharePoint implementation, laptop encryption, onboarding systems and user adoption since 2004
Unilever
Intranet Migration built on Office 365
DHL
Office 2010 user guides and training
Thames Water
e-learning modules for document management roll out
